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QuakerBooks Transition

 

January 2018: QuakerBooks has relaunched! We now ship five days a week thanks to a new relationship with a fulfillment service, and there are three ways you can order books and pamphlets for yourself and your Quaker meeting:

  • Through our website at QuakerBooks.org
  • By phone at 1-800-966-4556
  • By mail at QuakerBooks, c/o PSSC, 46 Development Rd, Fitchburg, MA 01420. Checks for mail orders can be made out to QuakerBooks of FGC. 

 

Our original update begins below:

In order to better serve our loyal QuakerBooks customers and meet our core goals of:

  • Continuing to strengthen the Religious Society of Friends by providing key resources 
  • Fulfilling on-line/phone order sales for Friends and spiritual seekers
  • Providing a distribution outlet for Quaker Press of FGC publications
  • Ordering books of interest to our primary audiences
  • Working to provide consignments to yearly meeting sessions and other events
  • Running a vital Gathering store

we are entering a time of transition. Beginning the week of October 9, the QuakerBooks of FGC store on the Pendle Hill campus will only be open for walk-in sales on Saturdays through November 18. Please note that the store will be closed on Saturday, October 28.

We will also not be taking telephone or consignment orders after October 9th. All orders must go through QuakerBooks.org's internet site.

That's because, in early December we will be moving our inventory an order fulfillment house. The service we are using provides  warehousing and shipping services for over 300 publishers, many of which are faith-based like us.

This will result in some important benefits to you, our customers:

  • You will still place orders through QuakerBooks.org
  • You will be able to order by phone, as well
  • You will be able to pay by check for phone and internet orders if you choose
  • You'll experience enhanced customer service
    • Orders are generally shipped within 24 hours of placing an order
    • Orders are shipped five days a week
    • Telephone orders taken during business hours five days a week
    • International orders (Canada and overseas) are fulfilled in a timely manner
  • Your meeting and yearly meeting will be able to place your consignment orders for meeting, book study, and yearly meeting book tables with the fulfillment house. This will mean:
    • Faster shipping of consignment orders
    • Faster billing of consignment orders

We will continue to fulfill internet orders through early December, until we move the inventory to its new location.

The improved QuakerBooks store and shopping experience will reopen for telephone and consignment orders (along with internet orders) on January 2, 2018.

We will have a close-out sale, with significant discounts at our Pendle Hill location November 30, December 1 and 2 from 10-4 pm. These sales will be for walk-in customers only. Details will be shared in Vital Friends, BookMusings, and on social media.

Click here to learn more about our in-store book sale!

Thank you for your support -- and we look forward to continuing to serve you!